Customer Activity Analysis^TM

Four functions are being offered to retailers & banks:

Greatest success has been as part of a domain specific services offerings in Europe:

• Branch bank design
• ATM utilization

Engagement Model:

• HITC works with field organization to develop interest in potential customers
• Field organization makes commitment of resource
• HITC staff trains field services personnel - 3 days
• HITC staff works with field personnel to effect first installation
• Field personnel become primary resource for subsequent installation, HITC provides support
  • Bug fixes
  • configuration difficulties
  • problem solving

For an overview of how CAA^TM works, read the HITC solution description.

Contact your NCR Sales Representative or HITC for more details.

send mail to:  Customer Activity Analysis

NCR Human Interface Technology Center
5 Executive Park Drive, N.E.
Atlanta, GA 30329-2299
U.S.A.