NCR sells products that are capable of processing hundreds of personal checks and deposit slips (items) within minutes. These systems cannot process variable-format documents such as business checks, however, where information appears in many different locations. Businesses are still burdened with the high cost of manual data entry from such documents. In many European countries where utility bills are paid by Automated Teller Machines (ATM), the user must enter data from various fields on the bill. Accounts cannot be debited until the physical bill is retrieved from the ATM and manually processed.

Image Understanding technology holds the solution. Businesses can fully automate the data entry tasks of various item-sized documents by using document identification and OCR technology, resulting in lower data-entry costs and faster account updates.

Another Document Understanding solution is Forms Processing.